How to transport

📦 Shipping Information

We offer fast, reliable, and local delivery across Europe — fully compliant with EU consumer protection regulations.



🏬 Where We Ship From

All orders are shipped from our local warehouses or partner stores within the EU.

  • Automatic shipping from the nearest location

  • Faster delivery and reduced environmental impact

  • Full compliance with EU logistics and product flow standards




🚚 Delivery Options

Shipping Method Delivery Time Further Details
Standard Shipping 10–15 business days Default option, cost-effective and reliable

We collaborate with leading logistics service providers such as DHL, DPD, GLS, Chronopost, PostNL, Magyar Posta and others. The best option is automatically selected based on your location.



⏱ Processing and Shipping Time

  • Order Processing : within 36 hours on business days

  • Shipping Confirmation : Includes tracking number sent via email

  • Estimated Delivery Time : 10 to 15 business days, depending on the region and shipping method

  • During peak demand periods and holidays, there may be slight delays.




✅ Your Consumer Rights

Under the EU Consumer Rights Directive (Directive 2011/83/EU):

  • You have the right to a 60-day cooling-off period without providing a reason

  • All shipments include tracking and delivery information

  • In case of loss or damage during transit, we offer full refund or free replacement




💬 Need Assistance?

Our customer service team is here to help you.

📧 Reach out to us at: support@faqsdesk.online